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Coronavirus Updates

Business Resources

NATIONAL ECONOMIC ASSISTANCE PROGRAMS

Paycheck Protection Program (PPP)

Small Business Administration Economic Injury Disaster Loans (EIDLs)

Available state-wide to non-profit organizations, small and private businesses to help alleviate economic injury caused by the COVID-19 pandemic. 

PENNSYLVANIA ECONOMIC ASSISTANCE PROGRAMS
COVID-19 Working Capital Access Programs (CWCA)
This program is available through your local economic development authority, supplying working capital to businesses negatively affected by the COVID-19 pandemic.

Updates Regarding Coronavirus

The health and safety of our customers and staff is our highest priority. Like many banks and businesses, we have a Pandemic Plan in place, which we have reviewed and updated as a precautionary step in response to the Coronavirus.

Our plan follows the guidance of the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), as well as state and local health authorities.

Operational Updates
  • Beginning July 6, the Main Office lobby will open from 8:00 AM - 12:00 PM.
  • Beginning June, 22, the Bloomfield Borough, Ickesburg, Loysville and Newport offices will begin their phased reopening. West Perry and Shermans Dale lobbies will remain closed.
  • On June 15, Fermanagh, Tuscarora Valley, East Waterford, Delaware and the West Shore offices began a phased reopening.
Please note operational changes for the lobbies reopening:
  • Offices will be open until noon.
  • The first hour of operation is reserved for high-risk individuals and those over the age of 60.
  • Our Trust and Investment Services office is open by appointment ONLY until further notice. 
When visiting an office:
  • Masks are required for entry per the PA Department of Health and CDC, and out of respect for employees and other customers. You'll be asked to briefly remove your mask upon entry for security purposes.
  • Please stay home if you are ill or have had exposure to COVID-19.
  • Maintain social distancing (6 feet) while in the office.
  • We will be following Maximum Occupancy limits, which will be posted on the door. If we are at capacity, you may be asked to wait outside briefly until another customer exits.
  • Hand sanitizer will be available in the office for your convenience.
Steps we're taking for your protection:
  • All employees are required to wear masks for your protection and theirs.
  • Reinforcing hand washing for our staff.
  • Thorough cleaning and sanitizing of all surfaces, with special attention to high traffic areas.
  • Making sure staff are staying home when they’re sick.
  • Monitoring and modifying business travel for staff.
Customer Support

A few things we're doing to help assist our customers during this uncertain time:

  • Increased, personalized daily Pennian Bank debit card spending limits for qualifying individuals
  • Personalized daily mobile deposit limit increases for qualifying individuals
  • Loan payment deferral options, based on need
  • In an effort to access your funds during this unprecedented time, CD withdrawal penalties will be temporarily waived. This is applicable to all retail CDs open prior to March 11, 2020 and will be granted for CD withdrawals processed through June 30, 2020. 

Information About Federal Mortgage and Housing Assistance

We also encourage our customers to take advantage of our online offerings during this time:
  • Download our mobile banking app for your smartphone or tablet.
  • If you’re not already enrolled, consider enrolling in online banking to access your accounts - You can quickly and easily self-enroll online. If you experience issues, please call our Main Office at 717-436-2144 for assistance. 
  • Sign up for Telebanc, which allows you access to your accounts via touchtone phone - Call the Telebanc number at 877-362-6433. If you don't already have a Telebanc PIN, it will be the last 4 digits of your Social Security Number.
  • If you are a Trust and Investment Services customer and would like to sign up for Portfolio Account Link, please call our Customer Care Center at 717-436-2144 and ask for our Trust and Investment Services Department.
  • Be sure your personal information is up-to-date, so you can receive information in a timely manner
  • We have videos to help you through the following online offerings: Online Bill Pay, Mobile Banking, Mobile Deposit, Digital Wallet and Smart Deposit ATMs
Beware of scammers that are taking advantage of this situation.

Criminals are using fear/intimidation, trickery and urgency related to the coronavirus in an attempt to steal your sensitive, personal and account information. Be on the lookout for strange calls, emails, texts or websites that look like they are coming from legitimate businesses or government agencies, asking for information like your social security number, username/passwords, account information, credit/debit card numbers, PINs, etc. Pennian Bank will never request this information through email/text/outbound calls.

Frequently Asked Questions

Q: If there is reduced branch access or the bank isn't open, is my money still insured?

A: Yes. Regardless of operating conditions, your money is insured by the FDIC. Deposits with an FDIC insured bank, like Pennian, will continue to be protected up to at least $250,000.00. 

Q: Will there be enough cash during a pandemic or other national disaster?

A: The Federal Reserve System has and will continue to meet the currency needs of banking customers. Be assured there are sufficient resources available to handle customer needs. Keep in mind the safest place for your money is in a bank. Banks will ensure access to your funds either directly or electronically. 

Q: Is there anyone I can speak with directly if I have detailed questions about my FDIC insurance coverage?

A: Yes, the FDIC has a team of experts available to answer your questions. Please call 1-877-ASK-FDIC (1-877-275-3342) and ask to speak to a Deposit Insurance Subject Matter Expert between 8:30 AM and 5:00 PM, Monday - Friday. 

Click here for additional FAQs from the FDIC.